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Privacy Policy

Last updated: May 26, 2025

Hong Kong Jinhan Co., Limited (“we,” “us,” or “our”) operates as a leading manufacturer and distributor of Coats & Jackets and Dresses. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

  1. Personal Identification Information:

    • Name, email address, postal address, phone number, and payment details (e.g., credit card or PayPal account).

  2. Account Credentials:

    • Username, password, and other security-related data when you register for an account.

  3. Order and Transaction Data:

    • Purchase history, returns, refunds, and shipping preferences.

  4. Technical and Usage Data:

    • IP address, browser type and version, device identifiers, operating system, pages visited, referral URLs, and clickstream data.

  5. Marketing and Preferences:

    • Newsletter subscriptions, product interests, and communication preferences.

2. How We Use Your Information

We process your data to:

  • Fulfill orders and manage payments, returns, and refunds (including PayPal refunds, which may take at least 14 days or up to 30 days in some regions).

  • Provide customer support and respond to your inquiries.

  • Improve our products and tailor our Coats & Jackets and Dresses offerings through R&D feedback loops.

  • Send promotional communications, if you opt in (you may unsubscribe at any time).

  • Detect and prevent fraud and ensure the security of our production facilities and online platforms.

3. Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party partners (e.g., logistics providers like SwiftTrans, payment processors, customer-relationship management platforms) who help us operate our business.

  • Business Affiliates: Members of the Global Green Apparel Alliance for sustainability initiatives.

  • Legal Authorities: If required by law, to comply with a subpoena, court order, or other legal processes.

  • Acquisitions or Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.

We do not sell your personal data to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Enhance your browsing experience and remember your preferences.

  • Analyze site traffic and usage patterns to improve performance.

  • Deliver targeted advertising (you may opt out via your browser settings or by visiting our cookie-preferences center).

5. Data Security

We maintain administrative, technical, and physical safeguards designed to protect your personal information. Our production facilities and data centers employ encryption, access controls, and regular security audits.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.

  • Restrict or object to certain processing activities.

  • Receive a copy of your data in a portable format.

To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The “Last updated” date at the top will indicate when a revision has occurred.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Hong Kong Jinhan Co., Limited
Attn: Privacy Officer
Room 803B, 8/F, West Coast International Building, 290-296 Un Chau Street, Cheung Sha Wan, Hong Kong
Email: [email protected]
Phone: +852 3188 0185

Thank you for trusting Hong Kong Jinhan Co., Limited with your personal information. We are dedicated to protecting your privacy as we continue to deliver high-quality Coats & Jackets and Dresses.